Frequently Asked Questions

Our coffee grows on the Bolaven Plateau in Champasak Province, southern Laos, at 1,000–1,350 meters above sea level. Our Laos operations are based in Pakse, the gateway city to the plateau, and our head office is in Admiralty, Hong Kong, which handles international contracts and payments.

The plateau is an ancient volcanic caldera: deep, mineral-rich basalt soil, high altitude, cool nights, and 1,800–2,500 mm of annual rainfall. This combination produces dense, slowly matured cherries — sweet, balanced Arabica and some of the cleanest Robusta in Asia. Few origins combine volcanic terroir with this altitude at Southeast Asian latitudes.

Green (unroasted) Arabica — mainly high-grown Catimor and Typica — and washed Fine Robusta, in washed, natural, and honey preparations. We also supply roasted beans, ground coffee, and drip-bag formats for private-label buyers. Current availability is listed on our Our Coffee page.

For green coffee export, our standard MOQ is 60 kg (one bag) for sample-scale trade orders, with container bookings from 300 bags (about 19.2 tonnes, one 20-ft container). For roasted and private-label products, MOQs start lower — contact us with your volumes and we will structure something workable.

Yes. We support private-label roasted coffee, ground coffee, and drip-bag products, including packaging design coordination, and can prepare custom green-coffee blends and processing specifications (screen size, moisture, defect tolerance) for wholesale buyers.

Quality control runs through the whole chain: selective ripe-cherry picking, flotation sorting, controlled fermentation, slow drying on raised beds to 10–12% moisture, resting in parchment, and pre-shipment grading. Every export lot is inspected by SGS in Laos, covering moisture, defect count, screen size, and cup evaluation.

Fully washed (our core preparation for both Arabica and Fine Robusta), natural, and honey process, with small anaerobic experimental lots each season. Processing details for each lot are stated on the offer sheet and can be matched to your roasting requirements.

Yes. Each export lot ships with an SGS inspection report covering moisture content, defect analysis, screen size, and cup profile. Aflatoxin/ochratoxin and pesticide-residue testing are available on request and are commonly included for EU-bound shipments.

Our washed high-grown Arabica lots typically cup 83–86 on the SCA scale, with micro-lots scoring higher. Our washed Fine Robusta grades 80+ under the CQI Fine Robusta protocol. Cupping notes accompany every sample we send.

Milled green coffee rests in parchment where possible and is stored in GrainPro-lined bags inside a dry, ventilated warehouse in Pakse, off the floor and away from walls, at stable ambient conditions. We monitor moisture and water activity until the container is loaded.

Start with a sample request through our contact form. After you cup and approve, we issue a formal offer covering quantity, specification, Incoterms, price, and shipment window. Orders are confirmed with a signed sales contract and deposit or letter of credit, depending on the terms agreed.

Typical terms are 30% advance with balance against shipping documents (CAD), or an irrevocable letter of credit at sight for first-time container buyers. Long-term partners can discuss open-account arrangements. All international payments are handled through our Hong Kong office.

From Pakse, containers truck to Laem Chabang port in Thailand (3–5 days), then sail: roughly 3–4 weeks to Europe, 3–5 weeks to North America, and 1–2 weeks within Asia. Allow one additional week for export formalities and documentation before departure.

Commercial invoice, packing list, bill of lading, certificate of origin (including ASEAN/GSP preferential forms where applicable), phytosanitary certificate, fumigation certificate when required, SGS quality report, and ICO certificate of origin. EUDR geolocation data packages are available for EU-bound lots.

Yes. We ship FOB Laem Chabang or CIF/CFR to any major port, and can arrange smaller LCL (less-than-container) shipments and air freight for samples and micro-lots. Tell us your destination and preferred Incoterms and we will quote accordingly.

We buy cherry directly from farming families on the plateau at premiums above local market price, provide picking and drying training to lift quality (and therefore farmer income), and pre-finance harvest labor for long-term partners. Shorter supply chains mean more of the export price stays in Paksong district.

Bolaven coffee grows under existing shade on smallholder plots that have been farmed for generations — not cleared frontier land. We run water-efficient eco-pulping for washed lots, compost pulp back to the fields, and are building organic certification coverage across our farmer network.

Yes — we collect plot-level geolocation data for our farmer network and provide the coordinates and supporting documentation EU importers need for their due-diligence statements under the EU Deforestation Regulation. Because plateau farms are decades old, demonstrating deforestation-free origin is straightforward.